From product link to doorstep delivery — a simple, transparent process designed for international buyers who don't speak Chinese.
No Chinese required. No 1688 account needed. We handle everything from product research to international shipping.
Copy any 1688.com product URL and send it to us via email or our contact form. Even if it's just a screenshot or a product name in Chinese — we'll find it for you. We accept inquiries in English, no translation needed from your side.
Within 2–4 hours (often faster), we send a detailed quote including: product price (in CNY), our service fee, estimated domestic shipping within China, and international shipping options. You get full cost transparency before you commit.
Once you approve the quote, we send a PayPal invoice or bank transfer details. You pay in USD, we handle the CNY conversion. We don't hold your money — payment is released to us only after you approve the order confirmation.
We buy the products directly on 1688 using our Chinese account. All items go through a visual inspection before packing — we check for defects, verify quantities, and ensure correct variants (size, color). Photos sent to you before dispatch.
We ship via DHL, FedEx, UPS, or sea freight depending on volume and urgency. We provide full tracking numbers and regular updates. For dropshippers, we can blind-pack (no marketing materials inside) and ship directly to your customers.
We operate across China's major commerce platforms — not just 1688.
Primary sourcing platform. Wholesale prices, MOQ as low as 1 unit. We have a verified buyer account with payment history.
For consumer products and brand-name items. Often faster shipping from domestic warehouses.
For factory-direct orders and custom manufacturing. We help verify suppliers and negotiate terms.
Direct communication channel. Send us product links anytime — we respond within 2 hours during business hours.
Our Guangzhou warehouse handles consolidation, quality checks, and repackaging before international dispatch.
Real-time order status updates via shared spreadsheet or WhatsApp. You'll always know where your order is.
Answers to the most common questions about our purchasing process.
From sending the link to receiving tracking: typically 10–15 business days via express (DHL/FedEx) and 30–45 days via sea freight. The purchasing and inspection phase usually takes 2–5 days depending on product availability and order complexity.
We immediately notify you and offer alternatives — either the same product from a different supplier, or a similar item from our network. No charges unless you approve the alternative.
Yes. We can purchase from multiple 1688 sellers in one order, consolidate at our Guangzhou warehouse, and ship as a single parcel. This saves significantly on international shipping costs.
We inspect all items before shipping. If damage occurs in transit, we assist with insurance claims and offer a partial refund or resend at our cost. Our goal is zero-dispute — we resolve issues proactively.
Yes. We remove all invoices, promotional materials, and any 1688-related packaging. Your customer sees only your branding. We can ship directly to your customer's address.
There is no strict MOQ — but for orders under ¥500 (~$70), the service fee is slightly higher to cover transaction costs. For best value, orders over ¥2,000 (~$280) get our lowest rate at 3% service fee.
After dispatch, we send you a Google Sheets link with real-time tracking status. You can also message us on WhatsApp anytime for status updates. We update tracking within 24 hours of any status change from the carrier.
Send us any product link — we'll have a quote for you within 4 hours.
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